Privacy Policy

Who we are

Our website address is: https://www.lorryforsale.com.my , http://www.lorryforsale.my and managed by AP Trucks & Hydraulic Sdn. Bhd.
An easy access website that include wide range of trucks with fair market price and selling high quality truck’s parts & accessories. We wish to collaborate with our vendors and welcome any opportunities to explore the possibilities of working with you.

 

This privacy policy (“policy”) will help you understand how AP Trucks & Hydraulic Sdn. Bhd.(“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.lorryforsales.com.my (“website”, “service”).

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

AP Trucks & Hydraulic Sdn. Bhd. is committed to securing your data and keeping it confidential. AP Trucks & Hydraulic Sdn. Bhd. has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links AP Trucks & Hydraulic Sdn. Bhd. is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

AP Trucks & Hydraulic Sdn. Bhd. will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Delivery Policy

The Delivery Policy is applied to all of our SPV merchants. By using our services, means that you’re accepted to our delivery policy.

  1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. All of the items or products are delivered by 3rd-party courier services.

 

  1. Delivery Location

Items offered on our website are only available for delivery to addresses in Malaysia. We also accept orders from international customers who are shipping to addresses in Malaysia only. Any shipments outside of Malaysia are not available at this time.

 

  1. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [3] business days of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship on [Saturday & Sunday].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

 

  1. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.

 

  1. Damaged Items in Transport

If there is any damage to the packaging on delivery, refer to the merchant you have purchased the item from. If problem cannot be solved, contact our service team to help you further:

1. Call/Whatsapp: 011-10968522
2. Email: inquiry@lorryforsale.com.my

 

  1. Questions

If you have any questions about the delivery and shipment or your order, please contact us at:

1. Call/Whatsapp: 011-10968522
2. Email: inquiry@lorryforsale.com.my

Returns & Refunds Policy

The Returns & Refunds Policy is applied to all of our SPV merchants. By using our services, means that you’re accepted to our Returns & Refunds Policy.

  1. Returns

No Refunds/Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact the After-sales Team through email sales@lorryforsale.com.my.

 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Total refund amounts will not exceed RM500.00.

 

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

If you have any questions about returns or refunds between SPV Merchant, you can contact us at:
1. Call/Whatsapp: 011-10968522
2. Email: sales@lorryforsale.com.my